How can we help?
Find a quick answer below, or message us. A real person reads every message.
Something broken, confusing, or need your account changed or deleted? Send a note. We reply by email, usually within a day or two.
How do I log in?
Enter your email and we'll send you a 6-digit code, or a button you can tap in the email. Didn't get the code? Check spam or promotions, then try again after a minute.
Can I stay anonymous?
Yes. You can show your name, use a handle, or post anonymously. Other members never see your email, phone or workplace. Moderators can see who posted, only so they can deal with abuse.
How do I report something?
Use the report option on the post, message or story. When two people report the same thing, it's hidden automatically while we review it. Repeated problems get a member paused or removed.
How do I delete my account?
Go to Help and send us a request with "Need help". We'll delete your account and your data. (A delete button in your settings is coming.)
Logging in
Codes, emails that don't arrive, switching devices.
Prices and numbers
Where the ranges come from and how to read them.
Privacy and safety
Anonymous posting, side chats, reporting.
Circles and mentors
Rooms, threads, live chat and finding a mentor.
Tell us what would make your work easier, and vote on what gets built next.
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